Technical Support Engineer


: $69,440.00 - $131,500.00 /year *

Employment Type

: Full-Time


: Engineering

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Your Daily Responsibilities will include:

* Act as a link between developers, infrastructure, traders and external parties including brokers/exchanges, ensuring appropriate information flow when investigating problems relating to the production environment.
* Assist the Global Technical teams with the implementation of Infrastructure projects in the China region.
* Provide Support for applications and infrastructure in the local offices.
* Maintain technical/user documentation for new/existing systems.
* Gain a thorough understanding of the company's trading, Order Management Systems (OMS), market data workflows.
* Identify opportunities for improving reliability through the use of technology.

What we're looking for

Required Skills & Qualifications

* Preferably degree qualified professional with a major in a technical discipline.
* Preferably have an understanding of financial market, instruments, and market data across equities and derivatives.
* Must have the ability to communicate clearly and effectively with a range of technical and non-technical stakeholders.
* Must be able to work under pressure with changing priorities in a trading room environment.
* Experience working on Linux or Windows operating systems
* Competence in verbal and written English.

Desirable Skills

* Experience supporting a trading room environment and working with closely with traders.
* Experience working with market data.
* Experience with hardware and vendors and advantage.

Associated topics: assistant, customer support, desk, help desk, information technology support, msword, support, system support, technical support specialist, troubleshoot * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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